The Settlement and Social Services Department offers a wide range of culturally and linguistically appropriate services to newcomers including landed immigrants, refugees, citizens, and community residents of various ages.   Major services include settlement services and programs for newcomer adults and youth, seniors services, and community development.

“ISAP” Settlement Services and Programs for immigration settlement and adaptation of newcomers are funded by Citizenship and Immigration Canada.    A wide range of services and programs are offered including needs assessment, information and referral, settlement counselling, form filling, orientation and educational workshops, interpretation and translation, employment-related assistance, social networking activities for both adults and youth, festive celebrations, day trips, homework clubs, and conversation circles.     Services and programs are available for newcomer adults and youth who are landed immigrants (with PR card), convention refugees, and live-in caregivers holding a valid work permit.  

Click here to visit the ISAP Settlement Services section for more information.

Newcomer Settlement Program (“NSP”) services and programs are funded by the Ministry of Citizenship and Immigration.   Services include needs assessment, information and referral, settlement counselling, form filling, educational workshops, interpretation and translation, and social support groups.    Services and programs are offered to all newcomers to Canada including citizens, landed immigrants, convention refugees, refugee claimants, and visitors.

Click here to visit the NSP Settlement Services section for more information.

Seniors Services offers a variety of programs and services to seniors living within the community.   Programs include a variety of Tai Chi fitness classes, special interest classes such as Cantonese opera, dance, and calligraphy.    We also offer information and referral, form-filling assistance, interpretation and translation, and informative workshops relating to health, safety, financial matters, and other matters of interest to seniors.    Seniors can also enjoy regular social networking events such as birthday parties, day trips, and festive celebrations.

Click here to visit the Seniors Services section for more information.

Community Development offers a variety of programs for the community with a focus on health, safety and community networking.     Regular programs include our Veggie Chef cooking program and the Good Food box program (a collaboration with FoodShare) to promote healthy eating.   We also offer a knitting circle called “Knitting Sisters” for those interested in learning the craft while networking with others in the community who share the interest.    Many of our programs are free for the community with a minor charge for material costs where necessary.    On a periodic basis, we collaborate with other programs and agencies to coordinate informational workshops,  community events and projects to raise awareness, participation and community well-being.     Some of these workshops and events have included in the past Elder Abuse Awareness, Dental Hygiene, Safe Community Initiative and Youth Safety Initiative. For more information, please contact our Tsering Dolma, Community Development Worker  (416) 598-3444 ext 234.     

Settlement and Social Services Locations
Settlement and social service programs are offered at the following three locations:

Grange Park (Main Site):
23 Grange Road
Toronto, ON, M5T 1C3
Telephone: 416-598-3444
Fax:416-598-4401

Downtown Site:
720 Spadina Ave., Ste. 310
Toronto, ON, M5S 2T9
Telephone: 416-977-8325
Fax: 416-977-4188

North York Site:
4920 Yonge Street, Second Floor
North York, ON, M2N 5N5
Telephone: 416-218-8990
Fax: 416-218-8991

Contact Info
For contact information click on the applicable department website above.